Feel well therapy provides services to clients aged 16 years and over . If you are looking to self-fund therapy sessions or have approval from your health insurers for treatment please contact us directly. Solicitors or employers usually refer clients to us directly.

Assessment appointments usually last for 50-60 minutes during which we will talk about your current difficulties and what has brought you to therapy. We will work together to try and understand how your difficulties have developed and the factors that keep them going. We will start to identify specific goals that you might want to achieve and obstacles that get in the way of you achieving them. We will explain what CBT/EMDR/  Counselling is in more detail and how this might help with your particular problem. If we feel that what we are offering is not suitable then we will try and recommend alternative options. To assist us with your assessment we may ask you to complete a range of assessment questionnaires.

Assessment and therapy sessions usually last for 50-60 minutes at the agreed time, unless your therapist advises you differently. 

The number of therapy sessions recommended will depend upon the nature of your difficulties and its severity but this typically ranges from 6 – 20 sessions. Some clients need more sessions. Following your assessment we will give you an indication of how many sessions may be recommended taking account of your individual needs and the NICE guidelines for your difficulties.

For all clients we would routinely review treatment at session 6 to make sure that therapy is being helpful and is focused on the goals that we agree together.

You are under no obligation to continue with sessions if you don’t wish to, but we politely ask that you let us know of your decision as soon as possible. If referred by an agency or solicitor we will let them know of your decision.

The cost of sessions is detailed next to the therapist’s profiles. The cost of sessions reflects the market rate for different therapies and the therapist’s professional background and qualifications. For self funding sessions, payment needs to be paid in advance by bank transfer. Apologies but we are not able to take card payment at this time.

Solicitors, insurers, private health insurance, employment assistance schemes and employers will be invoiced as per our contract with them.

If you have private health insurance, please contact us as only a limited number of our therapists can take referrals at this time.

Following an enquiry we will send you are terms and conditions to read over which includes our cancellation policy. When we arrange an assessment appointment these terms and conditions come into effect. This includes the following:

Appointments cancelled within 48 hrs of the appointment time, will be classed as late cancellations and charged at the full session rate.

Non-attendance of sessions will result in the full fee being applicable.

Please note that some insurance, healthcare policies or agencies will not pay for late cancellation or non attendance of sessions in which case the fee is payable by you.

We try to accommodate client’s requests where possible. Please have a look at individual therapist’s working days and the locations of their clinics next to their profile.
We can offer home visits in some case, however these can be quite costly to clients as our hourly fee will apply whilst traveling to and from clinic bases. Please contact us to discuss this option if you require this.

Our Loddon clinic is wheelchair accessible and has a disabled toilet. We also offer online therapy. If you would like to check any access concerns please get in touch. 

All that is discussed in your therapy sessions will be treated as confidential, with the following exceptions: we are required to seek supervision by our professional bodies as a means of ensuring good practice, this will involve discussing anonymous details of cases with other professionals. We also have a statutory obligation to break confidentiality under rare circumstances, namely, if we believe that a client is of danger to themselves or to others (under the Mental Health Act, 2001) or if we believe that a child is at actual risk of physical or sexual abuse (The Children Act, Section 47, 1989).

Therapists work as self-employed practitioners but are obligated to conform to the Data Protection ACT and GDPR as part of their professional practice and affiliation to Feel Well Therapy. We are registered with the ICO, the Information Commissioners Office.

Prior to your assessment appointment, we will send you some information to read about attending sessions and ask you your wishes about whom we can share information with . This will be sent o your therapist and kept on file. If you wish to change your consent at any time please let us know. 

We normally have to write an assessment, progress and discharge reports to your solicitor or employment assistant scheme if they referred you to us. The information that we will share with them will be on a need to know basis and if there is anything you don’t want us to share with them then we can discuss this.

We routinely send a brief assessment and discharge report to your GP, unless you request us not to do so. 

We are not able to offer a crisis management service to clients. In the event that you feel in crisis then please contact: Your GP if necessary using the out of hours service 111or telephone the Samaritans on 116 123.

Contact us today to see if we can help

Making the decision to seek help for your difficulties can be a difficult step to take, but rest assured we are here to help.

Contact us today to take the first step towards improving your mental wellbeing.